At the heart of IT Modernization is enabling the process and technologies that make fast, quality, and agile software development possible. Our teams have been helping large enterprises make the shift from traditional waterfall development to more agile radically customer-centric software.
But building software faster isn’t enough. Reacting to customers in real time may be good enough today. But in the future, IT leaders will need deep insights and advanced algorithms to help solve problems before their customers are even aware of them. And while a platform implementation may be a good first step, to compete in the 21st century, you’ll need a level of intelligence that predicts customer needs with laser-beam precision.
Our long heritage in building web and cloud native technologies enables you to respond to your internal marketing and business customer needs faster than competitors. We do this by harnessing data science and artificial intelligence to help you anticipate buyers’ needs in a seamless and intelligent way. Our experience helps you remove roadblocks to become formidable competitors through deep industry knowledge, agile and iterative approaches, proprietary intellectual property and bimodal development processes and capabilities.
We have a proven legacy of building intelligent platforms and architectures based on our clients’ existing technology stack with top-tier partners such as SAP, Oracle, Adobe, IBM, Google, Microsoft Azure and Amazon Web Services. We couple our unique intellectual property technologies, such as our conversational and cognitive experiences platform and data platform, with partner solutions to help our clients manage their goals and KPIs.
Our maturity model informs your IT transformation strategy, including technology assessments, 360 customer views and marketing and commerce platform technology selections and governance. Our agile and iterative execution plans are used to implement your enterprise data platform and custom product and services builds, based on a native cloud approach and microservices-enabled architectures. All of this is supported by our cloud and DevOps practice, providing the full spectrum of services from continuous integration and delivery through 24/7 SLA management.
Today’s chief information officers and technologists are expected to manage uncertainty, improve agility and drive business change. Our unified approach to technology modernization with radical customer-centricity is simpler and faster to implement than the traditional silo approach. This saves our clients enormous time and money by helping them improve time-to-market while attaining new levels of business advantage.
Companies that sense category and customer opportunity and rapidly create solutions that address current and future needs have the means to win in a rapidly changing business environment. We lead clients in the seismic and perpetual shift from a what can we sell mentality to one of what will she need from us and how does it integrate with everything else in her life?
Yet in the rapidly changing data and technology landscape, companies also must equip the enterprise with the methods, tools, and structure that connect directly with the customer and the technologies that continually change how she solves problems and connects to the world.
In the myriad of strategic options that lie at the intersection of the business, the customer, and changing technology, SapientRazorfish guides clients in framing and prioritizing opportunities by mutual value to the customer and the business. We think through the most likely leading (innovating) and losing (disrupted) scenarios for our clients, and assess the product, service, experience, digital capability, and organizational opportunities for driving growth and enhancing profits. We then develop layered strategy recommendations that set in motion start now immediate wins, frame innovation opportunities for agile product and service design, outline key technology initiatives to drive capability growth, strike partnerships essential to customer insight and capability acceleration, and align the organization around the customer and business performance.
These methods balance the priority of near-term wins, while building leading capabilities that continue to evolve for the long-term. In parallel, we guide clients in managing the organizational change to learn, innovate, and manage well. This requires immersion in the roles, relationships, processes, communications, training, performance, and cultural shifts needed to empower the agile enterprise. In our recommendations, back-office functions are often brought forward and aligned around the needs of the customer, which inherently breaks down the organizational silos and enables the enterprise to operate with the agility and speed needed to effectively compete.
Clients engage with us across a number of offerings developed to power their digital transformation, fueled by our Radically Customer Centric approach.
As people, things, and the global economy become increasingly connected, business leaders realize their buyers will continue to demand products and solutions that work together. Clients trust us to help them identify the business models, organizational design, processes, and culture they need to compete in this new world economy. This trust is built on decades of harnessing digital disruption for business advantage.